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Activity in Fido Community
Re: Update 1
Hi @FidoFaiza The voicemail was a continuation of the automated call asking me to pick a number for a specific option. There was no call back information or contact. I waited with the phone in my hand for the time slot I was to expect the call but t...
Re: When is Fido Open for Calls or Live Chat?
Hello Joedy, Welcome to the community! Well, they were not lies at the time. The post to which you replied was from February. Fido has just recently updated their customer service contact system. Cheers
Resolved! Re: how to speak to a LIVE customer service person without having a FIDO cell
Hello Claudia77, Welcome to the community! Sorry to hear you've cracked the screen on your new phone. Had you purchased device protection for the device? If you had, you can submit a device protection service request (see here). Fido does ...
Re: Phone upgrade plan
Hello Benob7664, Welcome to the community! Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would necessarily know all of the availabl...
Resolved! Re: how to speak to a LIVE customer service person without having a FIDO cell
I have an accident with my new phone and cracked the screen. I have been trying to get access to Fido customer service to request information how to replace it and what deal can I have because it's a new phone. It is like trying to talk with the Pope...
